Welcome Package
250% up to AU$5,335

+ 300 Free Spins across 3 deposits

Wagering
40× bonus
Max bet during wagering
AU$8
Min deposit
AU$50
Max cashout
5× bonus value

Contact Us

Need help with Hexabet Casino? You can contact our support team by email at support@hexabetcasino.click. Send us a clear description of your question or issue, and we will review your request and provide the appropriate guidance.

Hexabet Casino operates under a licence issued by the Curaçao Gaming Control Board, reference number OGL/2024/112/0974, and requires account verification before any withdrawal is processed.

Welcome Package250% up to AU$5,335

  1. Established2023
  2. Games7,500+
  3. Providers70+
  4. Payment Methods29+

How to get in touch

To contact support by email, write to support@hexabetcasino.click. Please use the email address linked to your account where possible, so your request can be identified more efficiently. Do not include your password or other sensitive security information in your message.

For faster assistance, include your account email or username, a short description of the issue, and screenshots if relevant. Helpful details can make it easier for the support team to understand what happened and provide a useful response without unnecessary follow-up.

  • Account access, profile or verification questions
  • Deposit, withdrawal or transaction enquiries
  • Questions about bonus terms and conditions
  • Technical problems with the website or your account
  • Responsible gambling requests or support information

The support team usually replies within 24 hours, although response times may vary depending on the nature and volume of requests. If you need to add information to an existing enquiry, reply to the same email thread where possible so the details remain together.