Cookies Policy

What are cookies?

Cookies are small text files or data records that may be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device or remember information about a visit. Cookies can help a website work correctly, improve performance, remember preferences and provide information about how visitors use its pages.

Some cookies are placed directly by Hexabet Casino. These are sometimes called first-party cookies. Other cookies may be placed by service providers or other organisations that support website functions, security, analytics, advertising or communication services. These are sometimes called third-party cookies.

Cookies can be session cookies or persistent cookies. Session cookies generally operate while your browser is open and may be removed when the session ends. Persistent cookies may remain on your device for longer, subject to their purpose, your browser settings and any applicable preference controls. Similar technologies may include pixels, tags, software development kits, browser storage and device identifiers.

A cookie does not normally identify you by name on its own. However, information collected through cookies may be connected with other information associated with your account, device or use of the website. Where this occurs, the information may be treated as personal information under applicable privacy laws.

How we may use cookies

Hexabet Casino may use cookies and similar technologies for a range of purposes. The exact cookies used may change as website features, security requirements and service providers change. The main purposes may include the following:

Strictly necessary cookies

These cookies may be needed for essential website functions. They can help maintain a secure connection, support account sign-in, remember activity during a session, process requests and protect the website from misuse. They may also support features that allow you to navigate between pages or use account and security functions. If these cookies are blocked, some parts of the website may not operate properly.

Preference and functionality cookies

These cookies may remember choices you make, such as language, region, display settings or other preferences. They can help provide a more consistent experience and reduce the need to repeat the same selections each time you return. They may also support optional website features that depend on information previously provided during a visit.

Performance and analytics cookies

Analytics technologies may collect information about how visitors use the website. This may include the pages visited, links selected, time spent on a page, general device information, browser type, approximate location and information about errors or loading performance. This information can help us understand which parts of the website are useful, identify technical issues and improve layout, content and performance.

Security and fraud-prevention technologies

Cookies and related technologies may be used to help protect accounts, detect unusual activity, prevent automated abuse and investigate suspected fraud or other prohibited conduct. Information collected for these purposes may include device and browser details, activity patterns, session information and technical identifiers. These technologies are intended to help maintain a safer environment for users and the website.

Marketing and advertising technologies

Where permitted and where relevant choices or consent have been provided, cookies may be used to understand interactions with marketing content, measure campaigns or show more relevant communications. Marketing technologies may allow information about activity on this website to be linked with information collected through other services. You can manage available choices using the website's cookie controls, where provided, or through your browser and device settings.

Responsible gambling and account communications

Cookies may support account messages, notices, security prompts and other communications connected with your use of the website. They may also help us remember whether certain information has already been shown during a session. Cookies do not replace the responsible gambling tools, account controls or support options made available through the website.

Third-party services and information sharing

We may use third-party providers to help operate, secure, analyse or improve the website. These providers may use cookies or similar technologies on our behalf, or may collect information under their own privacy terms. Their activities may include website analytics, payment or technical support, security monitoring, content delivery, communications, advertising measurement and fraud prevention.

Third-party providers may receive technical information such as an internet protocol address, browser type, device type, operating system, referring page, pages viewed, approximate location, cookie identifiers and information about interactions with the website. The information collected will depend on the service and how it is configured. We do not use this policy to make claims about the privacy practices of third parties, so you should review their own terms and privacy information where appropriate.

Information obtained through cookies may be disclosed where reasonably necessary to provide website services, maintain security, comply with legal obligations, respond to lawful requests, protect rights and prevent fraud or misuse. Information may also be shared with service providers who are required to handle it for defined purposes and in accordance with applicable arrangements.

Cookies may involve processing or storage outside Australia, depending on the service provider and the technology used. Where personal information is handled by an overseas recipient, we take steps required by applicable privacy laws and consider the relevant privacy and security arrangements. Further information about personal information handling is available in our Privacy Policy.

Managing your cookie choices

You may be able to manage optional cookies through a cookie banner, preference centre or other controls made available on the website. Your choices may be saved in a preference cookie so that the website can remember them. If you delete that preference cookie, you may be asked to make your choices again.

You can also manage cookies through your web browser or device settings. Most browsers allow you to view, block, delete or restrict cookies. You may be able to block all cookies, allow only certain types, or receive a notification before a cookie is stored. The steps differ between browsers and devices, so you should check the relevant settings or help information for your browser.

• Blocking strictly necessary cookies may prevent account, security or other essential website functions from working correctly.
• Deleting cookies may remove saved preferences and may require you to sign in or make selections again.
• Browser controls may apply to all websites, rather than only to Hexabet Casino.
• Opting out of analytics or advertising cookies may not stop all advertising, but it may reduce the use of information for measurement or personalisation.
• Some third-party services may provide their own opt-out tools, which operate separately from our website controls.

Cookie choices do not necessarily control information collected through other account, security or operational processes. For example, changing browser settings may not delete information already held in an account record or prevent processing that is required for security, legal compliance or the operation of essential services.

If you use more than one browser or device, you may need to set your preferences separately on each one. Your settings may also be affected if you clear browsing data, use private browsing, change devices or install browser extensions that restrict website technologies.

Updates, privacy and contact

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our service providers, legal requirements or our information-handling practices. When we make changes, we will update the version displayed on this page. The revised policy will apply from the date it is published unless a different effective date is stated.

We recommend checking this page periodically so you remain aware of how cookies and similar technologies may be used. If a change requires a new choice or consent under applicable law, the relevant notice or preference control may be displayed when you visit the website.

Our Privacy Policy contains further information about the types of personal information we may collect, the purposes for which it may be used, disclosures, security, overseas handling, retention and available privacy rights. If there is an inconsistency between this Cookies Policy and the Privacy Policy about the handling of personal information, the Privacy Policy will apply to that issue unless stated otherwise.

If you have a question about this Cookies Policy or want to raise a privacy concern, please use the contact or support options published on the website. We may need to verify your request before making changes to information or responding to certain enquiries. You should not send sensitive account or payment information through an unsecured contact method.